Returns

Exchanges

If you ordered the wrong size or style, e-mail us at emmiekayco@gmail.com. We will have you send the product back, and upon receipt of the product- we will reach out to you and issue you store credit in the amount paid for the bracelet (minus the costs of shipping).

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Returns

Our policy lasts 30 days from the day of delivery. If 30 days have gone by since your purchase, unfortunately we can’t replace, return, or exchange any product.

To be eligible for a return, your item must be unworn and in the same condition that you received it.

Please email emmiekayco@gmail.com to initiate the return process.

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Replacements

We only replace items if they are defective. If you believe you received a faulty item, send us an email at emmiekayco@gmail.com.